FAQ's





FAQ's
Glossary
Tariff Rates & Fees
Blue Stake Information
Related Sites and Community Links
Conservation Tools and Tips


	FAQ's WHAT IS THE HARDNESS OF MY WATER? The Queen Creek Water company has a 10 (171 ppm, parts per million) (160 - 212) gpg = 12-14 HOW CAN I TEST FOR A LEAK? Turn all water off in your house. Be sure no sprinklers, dishwasher etc, is running. Take a reading from your meter. Wait approximately 1 hour and take another reading. If your second reading is higher than the first you have a leak. At this time we recommend you contact your plummer. WHEN DOES MY METER GET READ AND HOW? The water company reads meters on a monthly basis, usually the 4th week of the month. We use a "touch-read" system for reading the meters. This is done using a "touch wand" that is touched on the top of your water box. This is why it is important to keep the top of your meter box free of landscaping. Queen Creek Water Company is in the process of converting the majority of our meters from the current "touch read" method of reading to the newest technology of "Radio Read". Over 30% of our meters have been converted to date and we expect to have this project completed by 2005. This newest technology will allow our meter readers to simply drive down your street and send a message to the meter, similar to a "wake up" call to tell the system what the numbers are. This technology is much more efficient and will assist with keeping our costs down. This savings is passed on to our customers by keeping your rates down. HOW CAN I HELP REDUCE THE MOSQUITO POPULATION IN QUEEN CREEK? Arizona summer heat coupled with monsoon rains provide ideal breeding conditions for mosquitoes. Maricopa County Health Department suggests the following: Remove all "standing" water. This is the breeding ground for mosquitoes. Empty birdbaths, fountains, dump and refresh livestock water at least twice a week. Insure all septic tanks are closed tightly. Make sure the clean out plug or inspection hatch is not open, even a crack. Livestock can pack the ground reducing water absorption causing standing water. Gypsum can be added to soil to assist with softening ground. Rip or churn pastures once a year to improve absorption. HORSE OWNERS: It is recommended if your horses are not already vaccinated, you check with your veterinarian regarding this process. After initial vaccination, an annual booster is recommended. FOR MORE INFORMATION ON HOW TO "FIGHT THE BITE" GO TO: www.maricopa.gov/wnv DO I NEED A PERMIT TO DRAIN MY POOL? A permit is not required from the Town of Queen Creek at this time. DO I GET A BREAK ON MY WATER BILL WHEN FILLING MY POOL? No. If your pool holds 20,000 gallons, you can fill it for under $40. $1.30 for the first 1,000 gallons up to 10,000 and $1.60 for every 1,000 gallons thereafter. On your bill, in the "Readings" section locate the "Current" readings. That is the reading we took for your last billing cycle. Please note we round down to 1,000. (ie: if your meter reads 961,545 gallons your bill would reflect 961,000 gallons). WHERE DOES MY WATER COME FROM? We have eight source wells: Well #1 is located at Chandler Heights Rd east of Hawes Rd Well #2 is located at Rittenhouse Rd at the Signal Butte Rd alignment Well #3 is located on Combs Rd at the Country Thunder site, east of Meridian Well #4 is located at Power Rd north of Chandler Heights Rd Well #5 is located at Hawes Rd north of Chandler Heights Rd Well #6 is located at Ocotillo Rd west of Ellsworth Rd Well #7 is located on Ocotillo Rd at Signal Butte Well #8 is located on Queen Creek Rd at Crimson These wells are drilled in excess of 1,000' deep and we are presently pumping water from about 540' - 640'. The water table ranges from 260' - 300' below surface to below 2000' deep. By late 2007, a new one-million gallon storage tank will be added at well site #6 next to the Victoria subdivision. IS MY WATER SAFE? Queen Creek Water Company is proud to be able to say that last year, as in the years past, your tap water met all U.S. Environmental Protection Agency (EPA) and State drinking water health standards. Our groundwater supplies are generally clean, so we don't have to worry as much as many other communities about how to treat our water supplies. We are continually observant of past, present, and future land uses in and around our area and implement all reasonable measures which vigilantly safeguards our water supplies, and once again we are proud to report that our system has never violated a maximum contaminant level or any other water quality standard. Queen Creek Water Company is part of the State of Arizona's Monitoring Assistance Program. This program is run by the Arizona Department of Environmental Quality. Queen Creek Water Company contracts with the Arizona Department of Environmental Quality to do all testing at all of our wells. The remaining monthly tests are completed by Queen Creek Water Company and they are as follows. The monthly microbiological samples (currently 30), this number of samples will continue to grow as our population grows. The quarterly nitrates at each well, 30 lead/copper samples at predetermined locations. Last but not least is the quarterly THMS, HAAS, which tracts how our chlorination reacts to our system. The State of Arizona does the other 90 plus tests at each well site based on 3-4 year cycles. This equates to well over 600 tests that the State of Arizona does during a monitoring cycle. Click here for more information regarding our water quality.

When you think of a drop of falling water you probably think it looks like . When a drop of water comes out of a faucet, yes, it does have a tear shape. That is because the back end of the water drop sticks to the water still in the faucet until it can't hold on any more. But, using high-speed cameras, scientists have found that falling raindrops look more like a small hamburger bun! Gravity and surface tension come into play here. As rain falls, the air below the drop pushes up from the bottom, causing the drop to flatten out somewhat. The strong surface tension of water holds the drop together, resulting in a bun shape (minus the sesame seeds)